|
PLEASE TAKE THIS OPPORTUNITY TO READ OUR TERMS OF TRADE.
We wish to assure customers of our secure transaction process, integral
privacy policy and our open and honest trading policy.
VAT:
Retail prices include VAT at 17.5%. VAT is payable by customers living
in or ordering from the European Union. No VAT will be charged to customers
outside the EU but you may have other levies and duties to pay on importation.
Our VAT number is: -- --- ----
Carriage Charges:
UK carriage charges are £4.00, excepting N.Ireland, Highlands and
Islands where the charges £6.00. Orders over £200.00 to any
of these destinations is free.
European carriage charges are £18.00 to EU countries.
USA and Canada are charged at £28.00
Australia, New Zealand £30.00.
If you have any questions or wish for a specific quote for carriage – e-mail
us.
Delivery Times:
In each case delivery from our stock will be 7 - 21 days, if we
are out of stock you will be advised by return. We will not charge
your card if the goods are not in stock except for special orders.
Our Returns Policy:
You may return any order for any reason with in 7 days. You must give
us written notice of your intention to return and the goods must be
in their original packaging, unworn and in perfect condition. Goods
returned that have been used or damaged will not be refunded. Returned
items should be sent by recorded delivery – we cannot refund
items that our lost in transit.
In the unlikely event that your goods prove faulty after your purchase;
we will refund or exchange them. We will not refund or exchange goods
damaged after they have reached you. All foot wear and clothing will
not be accepted back in line with Health and Safety guidelines unless
it has been thoroughly cleaned.
|
Return Address:
HALL FARM
DILHAM
NORTH WALSHAM
NORFOLK NR 28 9PN
Please enclose reasons for return purchase date etc..
If returning goods from outside UK please mark the goods as “RETURNED
UK GOODS” and affix the appropriate customs form. Failure to do
this could lead to Customs Duties being incurred and charged to your
account.
Data Protection Act:
We are registered under the Data Protection Act 1998. Any data kept on
you will only be details you have provided, you can e-mail us to check
these details. These details are not available to any person outside
our Company. By using this site and supplying details we are accepting
your consent to keep these details. Any details sent to us are done
so on a secure server and encrypted. Details are stored on our secure
database immune from outside interference.
If it doesn't fit?
If you order an item and you find you need a different size - sell the
incorrect fit to a friend and claim a 15% discount when re-ordering
the same item in 14 days.
|
